Termos do serviço
Terms and Conditions – Natur Biojoias
1. General Information
This website is operated by Natur Biojoias. By accessing and using this site, the user agrees to these Terms and Conditions.
Natur Biojoias reserves the right to update or modify these terms at any time, with changes being published on this page.
2. Products
Natur Biojoias specializes in the sale of handmade botanical jewelry through its online store.
We strive to present product images and descriptions as accurately as possible. However, slight variations in color, texture, or shape may occur, especially since these are handcrafted pieces made with natural materials.
These variations are not considered defects.
3. Pricing
All prices displayed on the website are in euros (€).
Prices may be changed at any time without prior notice, but the amount charged will always be the one displayed at the time of purchase.
Shipping costs are calculated separately at checkout.
4. Payments
Payments can be made through the methods available on the Shopify platform, such as:
- Credit or debit card
- PayPal
- Other methods available at checkout
Orders will only be processed after payment confirmation.
5. Shipping and Delivery
Orders are shipped via CTT – Portuguese Postal Service.
Processing time is 1 to 3 business days after payment confirmation.
Delivery times may vary depending on the destination.
Natur Biojoias is not responsible for delays caused by external factors, such as shipping carriers or high-demand periods.
6. Right of Withdrawal
In accordance with European Union legislation, customers have the right to cancel their purchase within 14 days of receiving the product, without needing to provide a reason.
To exercise this right, customers must contact us via email:
The product must be returned in perfect condition and in its original packaging.
Return shipping costs are the responsibility of the customer, except in cases of defect or shipping error.
7. Intellectual Property
All content on this website, including:
- images
- texts
- logo
- design
is the property of Natur Biojoias and may not be used, reproduced, or distributed without authorization.
8. Contact
For any questions regarding these terms, you may contact us at:
Email: naturbiojoias@outlook.com